At Swimwear Sale Store, we’re dedicated to making your shopping experience seamless from checkout to delivery. Our precision-fit swimwear is designed for active lifestyles, and we back every purchase with straightforward shipping and returns policies.

Shipping Information

Order Processing

We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

Standard Shipping (Recommended)

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after shipping
  • Cost: $12.95 USD
  • Includes full tracking

Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipping
  • Available for orders over $50

International Shipping

We ship worldwide (excluding some remote areas and parts of Asia). International customers are responsible for any customs fees or import taxes. For the fastest delivery, we recommend choosing our Standard Shipping option.

Returns & Exchanges

We want you to love your swimwear as much as we do. If you need a different size or style, our hassle-free returns process makes it easy.

Key Policy Details

  • 15-Day Window: Returns/exchanges must be initiated within 15 days of delivery
  • Original Condition: Items must be unworn, unwashed, with all tags attached
  • Free Exchanges: We cover return shipping for size exchanges (for our 5″-10″ inseam options)
  • Fast Refunds: Processed within 3-5 business days after we receive your return

Non-Returnable Items

For hygiene reasons, the following cannot be returned unless defective:

  • Sports Bras (if hygiene tags removed)
  • Leggings (if hygiene tags removed)
  • Swimwear Bottoms (if hygiene tags removed)

How to Return or Exchange

Step 1: Initiate Your Return/Exchange

Email our customer care team at [email protected] within 15 days of receiving your order. Include:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return (helps us improve)
  • For exchanges: your preferred inseam measurement (5″-10″) or new product choice

Return Request Template:

Subject: Return/Exchange Request – Order #[Your Order Number]

Body:
Hello Swimwear Sale Store team,

I would like to request a [return/exchange] for my order #[Your Order Number].

Items to return: [Product Name, Size, Color]
Reason: [Fit/Quality/Other]
For exchanges: I would like to exchange for [New Product Details or Inseam Preference]

Please advise next steps.

Best regards,
[Your Full Name]
[Your Email Address]

Step 2: Package Your Items

Once approved, repackage your items in their original condition with all tags attached. Include the original packing slip or a copy of your order confirmation.

Step 3: Ship Your Return

We offer two return options:

  • Standard Return: Ship via your preferred carrier to our returns center at:
    4146 Locust Court, Artesia, US 90701
  • Exchange Only: For size exchanges (5″-10″ inseam options), we’ll email you a prepaid return label

Refund Information

  • Timing: Refunds process within 3-5 business days after we receive your return
  • Method: Refunds are issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Exchange Information

  • We’ll ship your new item once we receive your return
  • Exchanges are subject to product availability
  • Price differences will be charged/refunded as needed

International Returns

For our global customers (excluding some remote areas):

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • We recommend using tracked mail services (DHL, FedEx, or EMS)

Need Help Finding Your Perfect Fit?

Our customer care team is happy to help with any questions about our 5″-10″ inseam options or other products. Contact us at [email protected].

Last Updated: [Insert Date]